System Administrator
Our Client, a global Software company, is seeking an IT System & Microsoft Administrator who has has high service awareness.
The position is based in the Hamburg office, reporting to the global IT Director (based overseas). This role is the only IT function in Germany, and will have to handle multiple IT domains. Some of the tasks are related to the local office and some tasks are part of the activities of the global IT team.
It is possible to work from home twice a week.
Responsibilities
- Responding to IT support requests concerning desktop applications, computer hardware, mobile devices, network connectivity, printers, and user access;
- Troubleshooting
- Installing imaging, configuring, upgrading, and maintaining computers among other devices
- Installing and maintaining servers
- (As a member of a global IT team) actively engaged in various IT & cybersecurity cross-organization projects
Requirements
- Vast experience with Office 365 + SharePoint – a Must
- Experience in installing, operating and maintaining operating systems
- Experience in managing servers on Windows 2012-201 environment – a Must
- Extensive knowledge in managing Active Directory, 2021 and DNS services – a Must
- Extensive knowledge and experience in VMware environment and Microsoft Terminal – a Must
- Operation of storage and backup systems – Advantage
- Extensive knowledge and experience in CommVault backup system – Advantage
- Experience with NAS/ NetApp system – Advantage
- Networking: ability to manage VLANs, monitor traffic and WI-FI system
- Excellent customer service skills, positive attitude and the ability to communicate well in a timely manner with employees at all levels
- Ability to multitask, work well under pressure and prioritize tasks to meet numerous deadlines in a fast-paced environment;
- Strong communication skills, ability to work under pressure, service oriented
- Excellent communication skills in English and German
- Ability to work as part of a team and independently
- Strong work ethic, Proactive, Self-motivated and Results-driven
- Flexible with a can-do attitude